What is Customer Experience Management (CXM)? Ultimate Guide
1:46
techtarget.com
What is Customer Experience Management (CXM)? Ultimate Guide
Customer experience management entails building a brand experience with an integrated technology stack. Read about how to build brand loyalty through CXM.
Jul 1, 2020
Customer experience Customer Satisfaction
Customer Service vs. Customer Experience | IBM
Customer Service vs. Customer Experience | IBM
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