Apr 1, 2024 · We understand how important a reliable headset is to your gaming experience, and a non-functional one is definitely not ideal. What's Happening? We've identified a technical issue in the …

Nov 6, 2020 · The original Cloud Flight headset, being an older product, only has support in the old NGenuity software, and not the new NGENUITY that's in the Microsoft Store.

Apr 27, 2023 · The Cloud II wired headset does not have software support and is a plug and play headset, regardless of whether it's connected directly via AUX or using the included USB sound card :) .

Jan 11, 2023 · My Hyper X Cloud II wired headset just arrived today. It’s drivers were installed as soon as I plugged it’s USB in, but it isn’t able to be recognized by the Ngenuity software. I’ve seen plenty …

Jun 12, 2019 · If by any chance you're talking about the HyperX Mars, NGenuity does not work on it (only available for Alloy FPS RGB/Alloy Elite RGB and some other peripherals from the brand), you …

Mar 25, 2021 · This is a rather long post with some ranting, so sorry in advance. :-) I went from running a Logitech / HyperX mix of products to an attempt go all in with HyperX. This was clearly a mistake. My …

Dec 21, 2022 · Hello, I have recently purchased the Cloud Alpha Wireless headphones. However I am having problems with the driver update. While the headphones are working properly, I cannot enable …

Jul 1, 2023 · I just got my cloud 3 and I plugged them in and download the ngenuity software and it says that i have to plug in my hyperx product but it already is plugged in.

Feb 28, 2024 · Otherwise, all you hear is the last known battery remaining value that was saved to the headset. Details: I previously had the Ngenuity software installed along with the DTS:X app, but …

Aug 13, 2022 · Hello good afternoon, I have a HyperX Cloud Flight Wireless headset, and I need your HyperX NGenuity software compatible with my headset, because your software that is available in …