Mar 27, 2025 · user_0dyhc0 Hi there! If your remote isn’t working and you’re looking to unpair or reset it, here’s a quick way to do it depending on which Xfinity remote you have (like the XR11, XR15, etc.). …

Sep 26, 2025 · user_091x0v Welcome to our community forum! Thank you for reaching out so we help with your remote. You can find pairing instructions for your remote here. What is the model number …

May 20, 2025 · Help with unpairing voice remote Out of nowhere when I turn on tv , screen says to unpair Question • Updated 10 months ago

Feb 23, 2024 · Hello @SMaldo, Thank you for taking the time to visit our official Xfinity Community Forums support page. I am glad to hear you were able to successfully unpair and re-pair the Xfinity …

Jun 13, 2021 · I recommend attempting to unpair the remote entirely and then reattempting to pair. To unpair, please follow the below steps: Press the Setup button on the remote until the LED at the top …

May 28, 2023 · I have a Samsung tv and Yamaha amp that have their own remotes. I want it to remain that way instead of the xr15 doing it. How do I unpair the xr15 remote from the tv and amp? Thank you

Dec 16, 2022 · Hello @user_04aeb3 I am sorry, you should not be having to pair or unpair your remote every morning. I can ship out a new remote to you, or you can pick up a new remote at one of our …

May 8, 2025 · My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!

Jan 20, 2022 · Thanks. Saw those instructions but wasn't sure if that was to just unpair my TV or the actual X1 Box. A link at the bottom of that page had instructions for re-pairing. Thanks!

Apr 17, 2023 · When I've turned on my TV in the morning in the last two months, there's a screen around once a week on my XG1v4 asking me to connect my X15 remote. I have to enter the code to …