If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

In 2026, artificial intelligence isn’t just a buzzword — it’s a productivity powerhouse transforming how we work, create, ...

Perhaps sparked by the now-forgotten recession, I’m seeing a new era of the entrepreneur, with startups springing up all around. Based on my own mentoring and investing experience, the best ...

Start with trust and end with speed. When it comes to solving complicated problems, the default for many organizational leaders is to take their time to work through the issues at hand. Unfortunately, ...

Understand the nature of your problems – and how to solve them. (Image: Supplied) In an ideal world, problems would melt away. But this side of the rainbow, we’re left to solve them on our own.

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

I start by carefully reviewing what happened. Collect as much data as possible on what led up to the situation and how things played out. It’s key here to get perspectives and opinions from as many ...

A collection of articles and PowerPoint presentations that provide new improvers (people interested in problem solving and process improvement) with an introduction to the problem solving framework ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...