Juniper Research Names TransUnion Gold Winner in Best Branded Call Solution in Telco Innovation Category

CHICAGO, Jan. 28, 2026 (GLOBE NEWSWIRE) -- TransUnion (NYSE: TRU) has been named a 2026 Future Digital Awards Gold Winner for Best Branded Call Solution in the Telco Innovation Awards Category, ...
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TransUnion Study Reveals Phone's Critical Role in Customer Engagement Despite Rise of Digital Channels

A recent study by Forrester Consulting, commissioned by TransUnion, reveals that despite the growing use of digital communication channels, the phone remains a vital tool for businesses, with 86% of ...
Seeking Alpha

TransUnion Research Finds Outdated Contact Data Negatively Impacts Customer Contactability, While Increasing Susceptibility to Compliance And Other Risks

CHICAGO, Aug. 02, 2023 (GLOBE NEWSWIRE) -- TransUnion (TRU) research featured in a newly released eBook shows outdated and changing customer contact data used across the omnichannel experience is a ...
Seeking Alpha

TransUnion Research Shows Seven in 10 Consumers Miss Legitimate Phone Calls Due to Fear of Robocalls, Call Spoofing and Fraud

CHICAGO, Sept. 12, 2023 (GLOBE NEWSWIRE) -- TransUnion (TRU) research featured in a newly released eBook shows the majority of consumers don’t answer the phone because they assume it’s a robocall or ...
Retail Dive

Calling a customer? Brands can now display ‘reason for call’

It’s a common scenario: a customer receives a call from an unknown number. Assuming it’s spam, they decline the call and continue on with their day. Only hours later, upon listening to the voicemail, ...