Value stream alignment. Define value streams using the customer lifecycle to guide digital transformation and improve efficiency while prioritizing customer experience. Agile strategy approach. Use ...

Once upon a time, we lived in a relatively predictable world. Customers had brand loyalty, employees spent their careers at a single company, and technology evolved at a manageable pace. Businesses ...

Karrie is a thought leader in Digital Journal’s Insight Forum (become a member). We all know the look. It comes from an executive team that wants results immediately, and you haven’t even finished ...