The retailer has a new policy, called 10-4, intended to make customers feel welcome in the store. With Black Friday and the ...

FILE IMAGE - The bullseye logo on a sign outside the Target store in Quincy, Mass., Monday, Feb. 28, 2022. (AP Photo/Charles Krupa) (Charles Krupa, Copyright 2022 The ...

Just in time for the 2025 holiday season, Target has formed a new policy aimed at more positive interactions between customers and employees. The policy requires employees who are within 10 feet of ...

Target customers in Ohio and beyond will soon see more smiles and maybe even exchange more pleasantries with employees, thanks to a new staff policy the retailer has implemented. The company wants to ...

Target is aiming to spread the holiday cheer—and boost sales—one smile at a time. The retail giant is rolling out the “10-4 program,” requiring employees to smile when within 10 feet of a customer, ...

WASHINGTON — Target is launching an all-new customer service initiative that asks store employees to greet shoppers more warmly, including smiling, waving and engaging in brief conversation, as part ...

A Target initiative to get employees to smile at customers is receiving some mixed reactions online, but a representative of the retailer says it's nothing new for the company and its approach to ...

Target customers are taking to TikTok to bemoan the store’s “tacky” holiday decor after the company issued new orders to employees to smile and make small talk in a bid to boost sluggish sales.

The policy requires employees who are within 10 feet of customers to smile, make eye contact, wave, and use friendly, approachable and welcoming body language. If staff members are within 4 feet of ...

(CNN) – As the holiday season fast approaches, Target is urging its employees to add a little more “jolly” to their work routine. Store employees are now required to smile if they are within 10 feet ...

Target has implemented a new "10-4" policy to enhance the customer shopping experience. Employees must smile and make eye contact with customers within 10 feet and verbally greet them within 4 feet.