Editor’s Note: Previously, this series on scholarly publishing has offered advice on approaching an editor, getting a book contract, and writing a “timely” book. Peer review can be stressful, even for ...

Acquiring new customers has become increasingly challenging and expensive. Customer acquisition costs have risen substantially in the last five years, and they’re still climbing. Attention is scarce, ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

The Federal Trade Commission (FTC) is issuing over 148,000 refunds totaling nearly $2.4 million in a settlement order involving online fast fashion retailer Fashion Nova, which is accused of hiding ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...