Merchants accepting returned shipments from consumers can streamline the process by asking their customers to include their return merchandise authorization number on the side of their packages.

It’s still too early to tell how smoothly supply chain operations and throughput will run this peak holiday season, but now is the time to review your returns process. Adding new efficiencies to ...

<P>Something that has long driven customers crazy are the arbitrary "restocking" fees that vendors often charge when you return a defective product for credit. But a reader recently encountered an ...