When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. Using ...

There are several software and browser options to access your files and multiple devices remotely, and two of the most popular are TeamViewer and Chrome Remote Desktop. We’ll take a look at the two ...

Need to access a remote PC from another computer or a mobile device? Microsoft's Remote Desktop Connection (RDC) tool will let you connect from afar. As long as the remote Windows computer is turned ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...