54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

In today’s market, where patients have more choices than ever, making the healthcare journey seamless may be the biggest ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Patient scheduling is challenging. In many ways, it’s ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

A recent study from digital patient scheduling company Relatient found that nearly half of healthcare providers prioritize patient scheduling as the most important factor for delivering a positive ...

Creating a patient-focused scheduling center resulted in several unexpected boons for Piedmont Healthcare, from improving the patient experience to reducing denials. When Georgia-based Piedmont ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

North Scottsdale (Ariz.) Pediatrics redesigned its operations to include more technology-friendly scheduling tools and improve experience for the incoming generation of millennial parents, according ...

Forbes contributors publish independent expert analyses and insights. Mark Travers writes about the world of psychology. Artificial intelligence is mostly a blessing. But sometimes it can be a curse.