“What we’ve got here is a failure to communicate.” The memorable line from the 1969 movie, Cool Hand Luke, could be used to describe the situation in many families and organizations of all kinds, ...

Disruptive behavior. Incivility. Bullying. Lateral violence. Workplace aggression. Abuse of nurses -- by other nurses and by physicians -- has long been a sad staple of nursing life. Verbal abuse in ...

What is the best way to make a stressful emergency room visit even more stressful? The disease or the accident is not the ...