DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% satisfaction. Plan includes tech consolidation, digital IDs, public ...
The North Carolina Division of Motor Vehicles has changed its appointment policy in an effort to become more efficient.
RALEIGH, N.C. (WTVD) -- N.C. Division of Motor Vehicles Commissioner Paul Tine has unveiled a comprehensive 35-page strategic plan to transform the DMV experience. The plan, which Tine aims to ...
RALEIGH, N.C. (WNCN) — The North Carolina Division of Motor Vehicles’ Saturday walk-in service hours returned this weekend. The DMV is expanding from 16 to 20 offices, offering new walk-in services ...
Paul Tine became North Carolina’s Division of Motor Vehicles commissioner on May 6, taking over a state agency known mostly these days for long lines and poor customer service. Tine, who lives in Dare ...
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