Modern chatbots have become more than just customer support programs. Thanks to powerful breakthroughs in machine learning and natural language processing — two subsets of the field of artificial ...

In today’s fast-paced digital world, customers expect instant answers, personalized interactions, and 24/7 availability. Waiting on hold ...

Meta's new machine-learning chatbot, BlenderBot 3, is the company's most advanced AI chatbot to date. The bot, launched Friday, learns from users interacting with it and searches online to craft ...

Virtual patient communication and documentation have been lauded as some of the immediate potential applications of generative AI large language models in healthcare. A study published in JAMA ...

The Army & Air Force Exchange Service (AAFES), a retailer serving American soldiers, airmen, guardians and their families, has expanded its partnership with Manhattan Associates to include the ...

Is an artificial intelligence (AI) chatbot better at making diagnostic decisions under conditions of uncertainty than human medical doctors? A recent study examines the capabilities of OpenAI’s Large ...

The MLDS program recently held a Hackathon in collaboration with Northwestern's men's soccer team. The winning solution was designed to help Northwestern coaches better prepare for their opposition.