(TNS) — Carl LaFraugh already anticipated a lengthy travel day when his vacation in Skagway, Alaska, came to an end. He planned to catch a red-eye flight from Juneau to Sea-Tac Airport early Monday ...

Gaming laptops promise desktop-class performance in a backpack, but repair benches tell a different story. High failure rates, cooked components and batteries that give up early are so common that ...

Alaska Airlines is rushing to fix a major disruption to its service after a hardware failure forced a ground stop of its planes for around three hours Sunday night. The airline was still continuing to ...

It appears that the firmware update is enough to cause AirPort Base Stations that may be due to fail to give out completely. (See previous.) Since our original post, we have received numerous followup ...

BOISE, Idaho — Some impacts of the Alaska Airlines issue were felt at the Boise Airport on Monday, as several flights remained grounded. A July 20 carrier issue resulted in five flights being canceled ...

The meltdown is the second service disruption this week, and the latest in a series of major incidents affecting transit riders.

Even after using laptops for years, many users don’t even touch the most important tool: the built-in hardware diagnostics. These tests are preinstalled on every Windows laptop and Mac. Since they are ...