The expansion of HR is the surface trend. The deeper change is the emergence of human capability as the operating system of modern organizations. A recent article in The Economist (How HR took over ...

This may upset some human resources HR leaders, but I believe that for too long, capability building has been miscategorized as an HR function. Because of this, it often ends up sitting quietly in the ...

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...