SAN MATEO, Calif. & SAN FRANCISCO--(BUSINESS WIRE)-- Guidewire (NYSE: GWRE) and Genesys®, a global cloud leader in AI-powered experience orchestration, announced the Genesys Cloud™ platform’s new ...
ATLANTA--(BUSINESS WIRE)--Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the ...
SAN FRANCISCO & DÜSSELDORF, Germany--(BUSINESS WIRE)--Following its successful inclusion in the Genesys AppFoundry in Europe, Cognigy, a global leader in Conversational AI, is excited to announce its ...
Invoca PreSense combines with the Genesys Cloud™ platform to give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center SANTA BARBARA, ...