Freshdesk has launched Freshdesk Arcade, a gamified help desk designed to turn the agent experience into a venue for friendly competition, leading to what the company claims will be faster ticket ...

Freshdesk is a fast-growing, Software-as-a-Service (SaaS)-style help desk solution we reviewed in August 2015. And, while it didn't make the Editors' Choice cut at the time, the platform has ...

TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and team collaboration, today announced that its remote assistance platform is ...

IRVINE, Calif., Nov. 07, 2024 (GLOBE NEWSWIRE) -- TSplus has released Remote Support version 3.90, featuring the highly anticipated Freshdesk Integration. This new feature empowers support teams by ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Customer support software company Freshdesk took the plunge into the freemium space on Monday, launching its "forever free" Sprout plan, geared towards serving growing startups with overflowing email ...

In June, Google decided to update Google Play with a very useful feature for developers: the ability to respond to the user reviews attached to their apps in the store. The feature is an important one ...

California: Freshdesk, an online help desk software solution, rasied $5 million in financing in series B. The funding was led by Tiger Global Management and existing investor Accel Partners also ...