Sometimes an item doesn’t fit. Sometimes it doesn’t match the color on a customer’s computer screen. And sometimes customers simply just change their minds. Whatever the reason, package returns are a ...

If your customer needs to return an item, and you have chosen to pay for the return shipping, it will be necessary to send him the label. Many customers prefer to receive this label through email so ...

To meet the growing demand for flexible and easy return options and to compete with rivals in the shipping industry, FedEx (NYSE:FDX) has launched a new service that will give customers access to ...

Your business may be able to save time by designing and printing its own shipping labels. However, if you don't design your label according to United States Post Office requirements, you could face ...

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your ...