Global aerosol dispensing specialists, LINDAL Group has appointed Scott Martz as customer technical service and lab manager at LINDAL North America. Strengthening the Columbus facility’s technical ...

In our global, digital world, there are people working and shopping online and surfing the Web for information 24/7. This often means that customers are seeking to contact or obtain help from a ...

For assistance with an IEEE online service or product, please complete the Customer Technical Support form below. For assistance with your IEEE Account, logging into your account and other assistance, ...

Inbound and outbound customer service provide various forms of support to your customers by telephone. Inbound customer service is the traditional approach to telephone-based customer service. Here, ...

There’s no denying the fact that customer service is important to a small or mid-sized business. The quality of that service will either enhance or degrade customer loyalty to your brand and your ...

The goal of customer service is to transform an unhappy customer into a customer who feels thrilled about how well they were taken care of. Opinions expressed by Entrepreneur contributors are their ...