Last year, Omaha, Neb.-based Methodist Health System decided to create a road map for its ICD-10 adoption process, with the assistance of The Advisory Board Company. In the process, they discovered an ...

If the pandemic has shown anything, it is that colleges and universities can make significant change -- like scaling online learning or implementing test-blind admissions policies -- much faster than ...

Creating effective improvement cycles will help manage change after a big launch. When the excitement of a big project is over, intranet teams often fail to make a successful transition to business as ...