Over the past year, many clients I’ve spoken with have been looking for ways to make processes smarter, more adaptable and more resilient. According to our recent research, many companies see the ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

Trucking insurance provider Koffie Financial has deployed cloud-based claims management software to streamline and optimize the way claims are processed in the trucking sector. The insurer, having ...

The automation of digital marketing processes is here to stay. Thanks to mass disruption accelerated by the pandemic, privacy regulations, walled gardens, and technology complexity, only the brands ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

From cost reduction to improved efficiency, upholding data quality improves the accuracy of analytics and enhances business decision-making capabilities. However, simply having a data quality ...