Add Yahoo as a preferred source to see more of our stories on Google. Amazon is developing 911 call centers operated by AI across the country. NBC News’ Gadi Schwartz tours an emergency call center to ...

The state of California will overhaul all of its emergency call centers with a new technology in hopes of improving its location accuracy and situational awareness. RapidDeploy is a new, cloud-based ...

Emergency call ring times to Hamilton County 911's center lasted more than five times longer than usual the night of Chattanooga's historic Aug. 12 floods, according to officials. From 6 p.m. to 8 p.m ...

OKLAHOMA COUNTY, Okla. (KFOR) — It’s a big win for emergency response in Oklahoma County as its new 911 Call Center officially opened up Thursday afternoon with a ribbon-cutting. The new Oklahoma ...

No one will accuse a smartphone of being a first responder, but the latest development in emergency dispatch and communications gives those ubiquitous devices a larger hand in helping out. That’s a ...

Roswell approved a $4.69 million construction contract for a new 911 call center. The facility on Alpharetta Highway will replace the existing Hill Street location. Construction is expected to be ...

Telecommunicators worked 12-hour shifts to dispatch first responders to emergencies throughout the storm.

The Osceola County Sheriff's Office is in the middle of training its first therapy dog solely for 911 dispatchers. Echo, a Lagotto Romagnolo, is now five months old and working on the basic skills ...