The best AI chatbots of 2026: I tested ChatGPT, Copilot, and others to find the top tools around ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly yet unsolicited follow-up messages to users on Facebook, WhatsApp and Instagram, without being prompted to do so first.

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

In A Nutshell Half of older teens have used AI chatbot apps, with adoption happening mostly in the past two years since ...

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Industry giants Walmart and Amazon are taking different approaches to a technology that could further automate shopping ...

One in five Singapore residents seek personal advice from AI chatbots, more than those who use them for career guidance, ...